Measuring & Ordering
How do I measure my wall?
Measure the full width and height of your wall. If your wall has varying heights, always measure from the highest point. We recommend adding at least 5 cm (2 inches) extra in both width and height to accommodate any uneven surfaces.
What size should I specify when ordering wallpaper?
All Bold Backdrop wallpapers are custom-made to fit your wall perfectly. Measure in centimeters or inches, ensuring you add at least 5 cm (2 inches) extra to both width and height. This ensures precise coverage, even if your wall isn’t perfectly straight.
Can I wallpaper my ceiling?
Yes! All of our wallpapers are suitable for both walls and ceilings. However, we do not recommend using Peel & Stick for overhead applications. The surface must be smooth, clean, dry, and sound for the best results.
What’s the width of each wallpaper panel?
Our wallpapers are printed in 50 cm (19.7 inches) wide panels. Each panel is numbered for easy installation, ensuring a perfect match from one panel to the next.
What if the design doesn’t fit my wall’s measurements?
In some cases, we can modify a design to fit your specific dimensions. Contact us before ordering for a custom quote.
Can I order samples?
We do not offer small samples, but if you want to see the material before committing, you can order a minimum one-square-meter section of the wallpaper. Since our wallpapers are printed on demand to fit your exact wall measurements, pattern sizes may vary between sample orders and final prints.
Custom Wallpaper Orders
What size should my image be for a custom wallpaper?
To ensure high-quality printing, your image should be at least 1 pixel per mm of wallpaper. For example, a 360 cm x 240 cm (141 x 94 inches) wall requires a 3600px x 2400px image. If your uploaded image is low-resolution, place your order and email us a WeTransfer or Dropbox link with a high-resolution file.
What file format do you accept?
We only support JPEG files for custom wallpapers.
How do I know if my image is high enough quality?
Upload your image to our system, and it will indicate the maximum size available for printing. Our team reviews every image before printing and will contact you if adjustments are needed.
Can you scan a physical photograph for custom wallpaper?
No, we do not offer scanning services.
Delivery & Shipping
Do you ship worldwide?
Yes! We offer worldwide shipping. When placing your order, select your country from the dropdown menu.
What are the production and delivery times?
Once your order is placed, we start production on the next business day. Estimated delivery times are:
•Production time: 0–2 business days
• Delivery within the EU, US, and Asia: 2–7 business days
• Delivery to the rest of the world: 3–10 business days
You will receive a tracking email from UPS or FedEx once your order is dispatched.
Can I change the delivery address after placing an order?
Yes! If you need to update your address, contact us as soon as possible. Reply to your order confirmation or reach out to our customer service team.
Can I track my order?
Yes! Once we hand over your order to UPS or FedEx, you will receive a tracking number via email.
Will I need to pay customs duties and taxes?
Depending on your country’s import policies, you may need to pay customs duties and taxes upon or before delivery. These fees are not included in your order total and must be paid directly to UPS or FedEx. For more details, check with your local customs office.
Where do you ship from?
All Bold Backdrop wallpapers are produced and shipped from Sweden.
Can I have my order delivered to a business address?
Yes! We can deliver your wallpaper to your home or business.
What happens if there is a production delay?
If we experience any production delays, you have the right to cancel your order free of charge. Please note that we are not responsible for shipping delays caused by UPS, FedEx, or customs processing.
Product information
What material is your wallpaper made of?
All Bold Backdrop wallpapers are printed on premium non-woven paper reinforced with nylon fibers. This makes them durable, easy to install, and resistant to tears and stretching.
What is Boldtex™?
Our wallpapers feature Boldtext™ technology, a soft, non-reflective matte finish that enhances depth and richness in color while reducing glare.
How lightfast are your wallpapers?
Our wallpapers are highly lightfast, ensuring they maintain their vibrant colors over time without fading.
Are your wallpapers washable?
Yes! Our wallpapers are washable, meaning they can withstand gentle cleaning with a damp cloth or sponge.
Are your wallpapers environmentally friendly?
Yes! Our wallpapers are printed using non-toxic, VOC-free (volatile organic compound) inks and made from sustainably sourced materials.
Peel & Stick Wallpaper
What is Boldtex™ Peel & Stick?
Boldtex™ Peel & Stick is our self-adhesive wallpaper, offering the same luxurious look and texture as our traditional non-woven wallpaper but with an easy-to-apply, removable design.
Where is Peel & Stick wallpaper best used?
Peel & Stick is perfect for feature walls and small spaces. However, for large rooms or full-wall coverage, we recommend our paste-the-wall non-woven wallpaper for easier application.
Can I use Peel & Stick wallpaper in a bathroom?
We do not recommend using Peel & Stick wallpaper in bathrooms with high humidity, as temperature changes may affect adhesion.
Installation & Preparation
How do I prepare my wall or ceiling for wallpaper?
Ensure the surface is smooth, clean, dry, and sound before installation.
Can I install wallpaper in a bathroom?
Yes, as long as the room has low humidity (e.g., a powder room). We do not recommend installing wallpaper in areas with high moisture, such as near showers or bathtubs.
Can I use your wallpapers outdoors?
No, our wallpapers are designed for indoor use only.
How do I install the wallpaper?
Wallpapering is easy and fun! Follow a step-by-step installation guide [here].
What tools do I need for installation?
BUCKET
SPIRIT-LEVEL
PENCIL
WALLPAPER BRUSH
ROLLER & TRAY
RULER
KNIFE
TRIM GUIDE
BRUSH
SPONGE/CLOTH
SEAM ROLLER
Which wallpaper paste should I use?
For non-woven wallpapers, use paste-the-wall wallpaper adhesive. Peel & Stick wallpaper is pre-pasted and does not require additional glue.
Still Have Questions?
Our team is here to help! If you have any additional questions, feel free to reach out to support@boldbackdrop.com.